Here are the answers to some of the most common questions asked by customers during their building and roofing projects. We’ve added them here for you to read.

General Questions For Client

Yes, we understand that some roofing issues can’t wait. Roofer and Builder offer emergency repair services to address urgent problems quickly and efficiently, minimising damage and restoring the safety of your property. Please call our emergency service line available on our website for immediate assistance.

Absolutely. Roofer and Builder are fully licensed to operate in accordance with local regulations and standards. Additionally, we are insured for both liability and workers’ compensation to ensure peace of mind for our clients and protection for our employees.

There are a few aspects to look out for. Generally the main thing people notice is leaking. If you have a leak coming from the roof it’s an obvious sign something is up. However, you should always have a look at your roof after strong winds, you may visibly be able to see loose or broken tiles.

Safety is our top priority. We adhere to strict safety standards and regulations to protect our team. This includes regular safety training, use of personal protective equipment, and adherence to safe work practices on all job sites. Our safety policies are designed to prevent accidents and ensure a safe working environment for everyone.

Our commitment to quality, integrity, and customer satisfaction sets us apart. We use only the highest quality materials, employ skilled and dedicated professionals, and stand behind our work with comprehensive warranties. Our personalised approach ensures that every client receives the best solution for their specific needs, making us a trusted partner in the roofing industry.

For further inquiries or specific questions not addressed here, please do not hesitate to contact us directly. Our team is ready to assist you with any additional information you may need.

For Prospective Employees

Yes, we believe in nurturing talent and offer apprenticeship and training programs for individuals looking to start or advance their careers in roofing. These programs combine on-the-job training with classroom instruction, providing a solid foundation in roofing techniques, safety protocols, and customer service.

We are committed to the professional development of our employees and offer various pathways for advancement within the company. Opportunities include leadership roles, specialised technical positions, and project management. We support our employees with training and certifications to help them achieve their career goals.

We understand the importance of work-life balance for our employees’ health and happiness. Roofer and Builder strives to offer flexible scheduling options, competitive leave policies, and a supportive work environment. We encourage open communication to ensure our team members can effectively balance their professional and personal lives.